Disaster Plan Checklist

Planning for an immediate disaster evacuation may seem overwhelming and daunting. To help you look at the project in bite-size, manageable pieces, consider using this checklist as a guide.

A detail checklist can be found on AVMA site along with other valuable resources, https://www.avma.org/KB/Resources/Reference/disaster/Pages/Emergency-Planning-Resources-for-Veterinary-Practices-Disaster-Preparedness.aspx  Continue reading

New Year’s Goal #3 Job Descriptions

Team training, opportunities for professional development.Over the past few months, while offering online VSPN courses, it appears every topic eventually leads to 1) Mission/Vision/Values and 2) well defined job descriptions. Therefore, Goal #3: reviewing and updating job descriptions.

I am of the opinion job descriptions are “living documents,” growing and changing as the employee grows in their career and development. One size job descriptions does not fit all! A newbie veterinary technician’s duties are different than that of a seasoned veterinary technician. Same goes for receptionist and veterinarians. Once the newbie has a couple of years under their belt, their passions and professional goals will be defined; reflected in their performance reviews and upgraded job description. This document is updated to accurately reflect their passion, education, advanced skill set and dedication to client service. Continue reading

Time Management Tips

You may walk into the door of your office feeling overwhelmed within the first moment.

Time flies, manage your time wisely.

Know that there is help! By consciously focusing on a few tips you may BE and FEEL more organized and efficient.

Following are Time Management Tips you may find beneficial:

1. Utilize Technical Tools, such as Google Calendar, to synchronize your work, personal, and financial stewardship calendar. Download to your cell phone and share events on your website.

2. Unclutter Your Work Space. Get really “down-’n'-dirty” on a monthly basis, throwing away papers, deleting unnecessary emails, filing or scanning papers worth keeping. Consider going “paperless.”

3. Plan your day the evening before to hit the office running, prioritizing tasks in the morning and re-evaluating mid-day. Organize your work week and schedule yourself “catch up time” a couple times a week.

4. Include Relationship Building on your “to-do list.” Networking with colleagues and keeping in touch with friends is good for  your work and personal life. Never underestimate the power of networking–extremely valuable!

5. Schedule Breaks and Vacations for a mental, emotional, and healthy “time-out.” Reserve this time to be unplugged from your phone and interruptions. Allow yourself to relax, rejuvenate, and regroup with the things that are near and dear to you.

What additional tips can you offer? Please post your comments and let us know how you plan your day, utilize technology, or where you recently took a vacation.

Cheers, RR

DOL Hourly vs Salary in Veterinary Hospitals

Attended the Financial Boot Camp this week and was surprised to hear the Department of Labor is ramping up their field investigators from 1,200 to 1,800! There focus will be on small business employers incorrectly classifying exempt and non-exempt employees. Non-exempt employees (such as receptionists, technicians, assistants) are entitled to overtime (in Colorado, that is anything over a 12-hour work day or 40-hour work week). Be sure your team member is properly categorized as determined by the DOL. http://www.colorado.gov/cs/Satellite/CDLE-LaborLaws/CDLE/1248095305395

Read the attached article in the body of the blog; DOL Ramps Up Wage and Hour Enforcement. SHRM Online Legal Issues, April 2012 Continue reading