Continuing Education, how do you choose?


Learning is Exhausting!

There is an overwhelming amount of learning to be had!

Your Continuing Education (CE) choices include, but are not limited to: Online courses, state conventions, industry publications, powered-up weekend programs, wet-labs, national conferences, and much more. Truly, there are so many ways for veterinarians, technicians, and managers to maintain their CE. Licensed veterinarians, certified practice managers, and credentialed veterinary technicians may be required to maintain CE and keep records of courses. How do you choose and is there a method to the process? Continue reading

Time Management Tips

You may walk into the door of your office feeling overwhelmed within the first moment.

Time flies, manage your time wisely.

Know that there is help! By consciously focusing on a few tips you may BE and FEEL more organized and efficient.

Following are Time Management Tips you may find beneficial:

1. Utilize Technical Tools, such as Google Calendar, to synchronize your work, personal, and financial stewardship calendar. Download to your cell phone and share events on your website.

2. Unclutter Your Work Space. Get really “down-’n'-dirty” on a monthly basis, throwing away papers, deleting unnecessary emails, filing or scanning papers worth keeping. Consider going “paperless.”

3. Plan your day the evening before to hit the office running, prioritizing tasks in the morning and re-evaluating mid-day. Organize your work week and schedule yourself “catch up time” a couple times a week.

4. Include Relationship Building on your “to-do list.” Networking with colleagues and keeping in touch with friends is good for  your work and personal life. Never underestimate the power of networking–extremely valuable!

5. Schedule Breaks and Vacations for a mental, emotional, and healthy “time-out.” Reserve this time to be unplugged from your phone and interruptions. Allow yourself to relax, rejuvenate, and regroup with the things that are near and dear to you.

What additional tips can you offer? Please post your comments and let us know how you plan your day, utilize technology, or where you recently took a vacation.

Cheers, RR

Disaster Planning is for Veterinary Hospitals, too!


Disasters come in all shapes and sizes. How has your team prepared?

“Quick, there’s a fire, call 9-1-1!” The very thought of a disaster within your veterinary hospital must bring shivers to your spine. Those who have experienced it wish they never had and those who prepared for it are grateful they did!

The Institute for Business and Home Safety ( estimates that 25 percent of companies are unable to reopen after a major disaster. Unfortunately, tragedy strikes, and only then do most businesses consider the importance of disaster planning and emergency preparedness. Continue reading

Emergency Mock Drill Planning

Now is the time to execute an emergency drill to protect your team and the pets they serve.

Curious, if you have designed and executed an Emergency Mock Drill, how did it go? What advice do you have for other managers taking emergency preparedness seriously?

Over the past year, in various conversations, I have discovered veterinary hospitals rarely do mock drills. Some will verbally review their emergency plan, but to physically create a true-to-life, intense experience in the form of a drill is rarely done.

In my experience, when we practice stressful situations (such as a fire drill or electrical outage), we are far better prepared to deal with the real-life crisis, if and when it ever occurs. Remember practicing Stop, Drop, and Roll? It’s time to work through an emergency drill with your team.

How to Conduct a Fire Drill at Work: Continue reading

So much to do. So little time!

Is that how you feel, everyday, all the time? So much to do, so little time!

Me, too, especially lately. We have two options: (1) keep plugging along at the same pace (doing what we have always done–signs of insanity), or (2) we make a conscious decision to become more organized, efficient, and timely.

I learned the other day we all have the same 10,800 minutes in a week. Well, if I look at it that way, I can certainly manage those minutes better!

In recent research, I have seen a pattern in self-management articles. Following is a recap.

1. Is your current organizational space working for you? Recall a time you were under the gun, in a time crunch; were you able to find what you needed (files, materials, papers), focus on the task, research and complete the job? If yes, then your current organizational space may suit your personal needs. If no, then you may consider identifying a new strategy. Organization is a personal preference. I can remember working with a wonderfully kind, great veterinarian. I have no idea how he found anything in his work space, but he managed, somehow! Continue reading